Joasia,
Glad that my impression was correct, that the operation aims at the young. I am only guessing from the reviews, pictures of the stores and the wild types of tea. "Chocolate Chili Chai" --- ? Roll of the eyes.
I will try to check the website again. It was a jumble when I saw it the other day. Like really crazy the way it showed up on the page. Hard to explain, but nothing to click on, even, to get to -- anything !
That's why I then looked at reviews.
I will be back with more to answer your questions.
By bagged teas, do you mean like the RIshi teas which are loose but packed in some kind of tinfoil sealed bags ?
You mean you prefer to have tea in some other container where bags aren't used ? Perhaps wood or just a tin like the Harney teas ?
While we on this subject, my favorite packing for a tea was an actual tiny crate I found at a tea and cheese shop in San Francisco a long time ago. I saved the wood container and use it for nails ! I enjoy looking at it each time I have to use the contents, for it has typical markings of Indian tea crates. That's nostalgic for me, as I traveled to some of the tea-growing areas there several times over the years. The tea I bought was packaged like that.
But when I looked online to find more of this company's cute little wood crates, they seem not to be sold in America anymore. Back to the mountains of Northeast India ?!